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I tried to turn BOLDFISH off but I am still blocked — what do I do?

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When you are ready to turn BOLDFISH off, all you have to do is tap the fish on the homepage. Once you tap them, a countdown should appear. The countdown must get to zero before the block is lifted. If you double tap your screen during the countdown, the app will abandon turning off the block since that indicates you would like to keep the block on.

If you leave the app before the countdown reaches zero, the block will remain on. Similarly, the block will still remain on even if you force close out of the app. The block having turned off is indicated by the “OFF” signal flashing at the end of the countdown.

Please check above before you shoot us a message at support@goboldfish.com

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